At Primos, your time is extremely important to us. We promise to make every effort possible to keep your reservation within 15 minutes of the start time. It is extremely important to us that we meet these expectations. We know that life throws unexpected circumstances our way. If you will be delayed, please call us and let us know so that we can accommodate you and the other customers looking to be served by our barbers. If we do not hear from you within 8 minutes of the start time of your reservation, we may need to reschedule your appointment.